Privacy Notice

MOMOKEE PRIVACY & DATA PROTECTION COMMITMENT

At Momokee, we believe that personal privacy is a fundamental part of a curated shopping experience. As a boutique online shop, we are committed to being transparent about how we collect, use, and protect your information. This notice outlines our practices regarding the data gathered through momokee.com, our advertisements, and your direct interactions with our team.

By choosing Momokee, you trust us with your details, and we handle that responsibility with personal care and professional integrity.

1. DATA WE COLLECT

To provide a seamless experience, we collect specific details that help us fulfill your orders and improve our service. These include:

  • Personal Identifiers: Name, shipping and billing addresses, email address, and phone numbers.
  • Payment Details: Transactions are handled through our e-commerce partner, Shopify. While we facilitate the process, sensitive card data is managed through secure payment gateways.
  • Purchase History: Information regarding the products you’ve selected and your past orders.
  • Technical Log Data: IP addresses, browser types, device information, and time zones to ensure our website displays correctly for you.
  • Direct Feedback: Reviews, photos, or correspondence you share with us regarding our products.
  • Usage Insights: How you navigate our shop, which items you view, and your interaction with our newsletters.

2. HOW WE GATHER YOUR INFORMATION

We collect data through three primary channels:

  • Direct Interaction: Information you provide when creating an account, placing an order, subscribing to our updates, or contacting our support team.
  • Automated Technologies: As you browse momokee.com, we use cookies and server logs to remember your preferences and keep track of items in your shopping cart.
  • External Partners: We may receive insights from social media platforms or analytics providers to better understand our audience.

3. UTILIZING YOUR DATA

As a small, dedicated team, we use your information to personally oversee the following:

  • Order Fulfillment: Processing payments, managing shipments, and providing status updates.
  • Customer Care: Responding to your inquiries and resolving any issues with your experience.
  • Personalized Marketing: Sending you curated recommendations or special offers that align with your tastes (only if you’ve opted in).
  • Site Optimization: Analyzing how our store is used to make our collections easier to find and purchase.
  • Security: Protecting our shop and our customers from fraudulent activities.

4. DATA SHARING & THIRD PARTIES

We do not sell your personal data. We only share information with trusted partners essential to our operations:

  • Service Providers: This includes Shopify (our store platform), shipping carriers, and payment processors.
  • Business Successors: In the event of a merger or sale of our boutique shop, your data may be transferred as a business asset.
  • Legal Compliance: We will disclose information if required by law, court order, or to protect the safety and rights of Momokee and our community.

Note: SMS opt-in data and consent are strictly confidential and are never shared with third parties for marketing purposes.

5. COOKIES & TRACKING

Our website utilizes cookies to distinguish you from other visitors. This allows us to:

  • Maintain your shopping cart if you leave the site.
  • Remember your login details for your next visit.
  • Analyze traffic patterns to improve our layout.

You can adjust your browser settings to refuse cookies, though some features of momokee.com may not function perfectly without them.

6. YOUR RIGHTS & CHOICES

We respect your control over your digital footprint:

  • Email Marketing: You can opt-out at any time by clicking "Unsubscribe" at the bottom of our emails.
  • Data Access: You may request to view, update, or delete the personal information we hold by contacting us directly.
  • California & Nevada Residents: You have specific rights regarding the disclosure and sale of your data. Momokee does not sell your "covered information" as defined by Nevada law, and California residents may request details regarding third-party marketing disclosures via the email below.

7. SAFEGUARDING YOUR INFORMATION

We employ industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to protect your data during transmission. While no internet-based service is 100% secure, our team maintains rigorous internal procedural safeguards to prevent unauthorized access to our systems.

8. PROTECTING YOUTH PRIVACY

Momokee is intended for adult shoppers. We do not knowingly collect information from children under the age of 13. If we discover such data has been shared with us without parental consent, we will delete it immediately.

CONTACT US

For any questions regarding this Privacy Notice or our data practices, please reach out to our team:

Email: service@momokee.com

Phone: (+1) 6265444354

Address: 150 N SANTA ANITA AVE #680, ARCADIA, CA 91006, USA

Website: momokee.com